Terms and Conditions

Terms and Conditions for Elisa Milano

Welcome to Elisa Milano. By accessing or using our website www.elisa-milano.com (the "Site"), you agree to comply with the following terms and conditions (the "Terms"). Please read them carefully before making a purchase or using our services.

1. General Information

  • Elisa Milano operates as an online store offering fashion products and accessories.
  • By placing an order on the Site, you confirm that you are at least 18 years old or have permission from a parent or guardian.

2. Use of the Site

  • You agree to use the Site only for lawful purposes and in a manner that does not infringe the rights of others.
  • Unauthorized use of the Site, including hacking, data mining, or misuse of its content, is strictly prohibited.

3. Products and Pricing

  • All product descriptions, images, and prices are subject to change without notice.
  • Prices include applicable taxes but do not include shipping fees, which will be calculated at checkout.
  • We strive to ensure the accuracy of product details, but errors may occur. In such cases, we reserve the right to correct errors and cancel affected orders.

4. Orders and Payment

  • Orders are subject to availability and acceptance.
  • Payment must be made at the time of purchase using the methods available on the Site.
  • In case of suspected fraud or unauthorized transactions, we reserve the right to cancel orders and block accounts.

5. Shipping and Delivery

  • Shipping times and costs are outlined in our Shipping Policy.
  • We are not responsible for delays caused by external factors, such as customs or courier issues.
  • Ensure that the delivery address provided is accurate. We are not liable for lost or misdelivered packages due to incorrect information.

6. Returns and Refunds

  • Returns and refunds are governed by our Return Policy.
  • Only items that meet the conditions outlined in the policy will be eligible for a return or refund.

7. Intellectual Property

  • All content on the Site, including text, images, logos, and designs, is the property of Elisa Milano and is protected by intellectual property laws.
  • You may not reproduce, distribute, or use any content from the Site without prior written consent.

8. Limitation of Liability

  • Elisa Milano is not liable for any indirect, incidental, or consequential damages resulting from the use of the Site or the purchase of our products.
  • Our liability is limited to the value of the product purchased.

9. Privacy Policy

  • Your personal information is handled in accordance with our Privacy Policy. By using the Site, you consent to the collection and use of your data as outlined in the policy.

10. Governing Law

  • These Terms are governed by and construed in accordance with applicable laws. Any disputes will be resolved in the competent courts of the relevant jurisdiction.  

11. Changes to the Terms

  • Elisa Milano reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of the updated Terms.

12. Contact Information

For any questions or concerns regarding these Terms, please contact us at:
Email: info@elisa-milano.com

By using the Site, you acknowledge that you have read, understood, and agree to these Terms and Conditions. Thank you for choosing Elisa Milano!